Return and Refund Policy
Refunds (if applicable): We offer a refund or exchange within 3 handling days after your purchase, before the item is shipped. To request a refund or exchange, please contact us at firstname.lastname@example.org or send us a message.
Once approved, your refund will be processed, and the credit will be applied to your original method of payment within a specific timeframe.
To complete your refund, we require a receipt or proof of purchase. Please avoid sending your purchase directly back to the manufacturer.
Late or Missing Refunds (if applicable): If you haven't received your refund, start by checking your bank account. Then, contact your credit card company. Refunds may take time to reflect. If the issue persists, get in touch with your bank. Processing time may be involved. If you still haven't received your refund, reach out to us at email@example.com.
Sale Items (if applicable): Regular priced items are eligible for refunds, but sale items cannot be refunded.
Exchanges (if applicable): We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please email us at firstname.lastname@example.org. We'll arrange for pickup and delivery to repair or replace the item.
After-Sales Service: If you face problems while using our product, don't worry. Contact us at email@example.com for technical support. We'll respond promptly.
If we cannot resolve your issue online, we'll arrange for the item's pickup and delivery for repair (with shipping fees covered by us).